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DELIVERY

 

  • Mainland Portugal, Madeira and Azores
  • Free delivery for purchases over € 30
  • After ordering your order will be delivered to the address indicated when purchasing, between 2 to 4 days

Rest of the world

  • Free delivery for purchases over € 150. For lower values, € 15.00 will be charged (the rate may vary from country to country)
  • After ordering your order will be delivered to the address indicated when purchasing, between 1 to 8 days, depending on the destination.

During the festive season, delivery times may be longer than normal for all deliveries.

Some products may have different sales and delivery conditions, that will be specified in their characteristics.

For more information, please contact our Customer Support line on the telephone number 222 449 700, available 24h or by e.mail vilafoz@vilafozhotel.pt

 

RETURNS

  • If you are not satisfied with your purchase, you can easily return it within 14 days from the date you received it.
  • The product (s) to be returned must be closed and in perfect original condition.
  • Returns are free.
  • To make the return, please contact our Customer Support line on the phone number 222 449 700, available 24h or to e.mail vilafoz@vilafozhotel.pt
  • Upon receipt of your products, the refund will be made within 10 working days, using the initial ayment method.
  • If you find that your order is incomplete or with damaged products, please contact our Customer Service line.

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Vila Foz Hotel, where the unique and the unrepeatable meet

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